For home service businesses

Your next hire isn't a person.
It's Patchline.

An AI operations manager that answers every customer call, dispatches your techs, sends updates, invoices the job, and collects the review. Runs 24/7. Never calls in sick.

62%
of service calls go unanswered.
Every missed call is a lost job.
$48K
average cost to hire a
full-time office manager.
24/7
Patchline works nights,
weekends, and holidays.
What Patchline Does

Not another dashboard.
An actual employee.

ServiceTitan, Jobber, Housecall Pro are tools your dispatcher uses. Patchline IS the dispatcher, the office manager, and the customer service rep. One AI that runs your entire back office.

📞

Answers every call

Picks up within 2 rings, 24/7. Captures the customer's problem, address, and urgency. Books the appointment on the spot. No voicemail, no missed revenue.

🗺️

Dispatches the right tech

Matches the job to the nearest qualified technician based on skills, location, and availability. Optimizes routes so your crew wastes less time driving.

💬

Updates customers automatically

"Your tech Mike is 15 minutes away." Sends real-time SMS updates from booking to completion. Customers feel informed. You look professional.

💰

Invoices and collects reviews

Sends the invoice the moment the job is done. Follows up for payment. Then asks for a Google review while the customer is still happy. Fully automated revenue loop.

The shift

Software vs. Employee

Every field service tool on the market gives you a better dashboard. Patchline gives you a better team member.

⬜ Traditional FSM Software

  • You still need someone to answer the phone
  • Someone manually assigns jobs to techs
  • Customer texts you "when is the tech coming?"
  • You send invoices when you remember
  • Reviews happen if you ask nicely

⬛ Patchline

  • AI answers and books, even at 2am
  • Jobs dispatched automatically by skill + proximity
  • Customer gets SMS updates before they think to ask
  • Invoice sent the second the job completes
  • Review request sent while satisfaction is peak

The best service companies
will run on fewer people
and more intelligence.

Patchline is the operations brain that lets a 3-person crew compete with a 30-person company. Every call answered. Every job dispatched. Every customer delighted.